Check out our most frequently asked questions list here. If you don’t see what you are looking for feel free to contact us.
We cannot put an exact weight limit on the floats due to the fact that every body style has different buoyancy. Keep in mind, our floats are designed to float you shoulder deep in water.
NO. The hinges are a press fit and are not made to be removed. Replacement hinges can be purchased.
Overview
We want you to love your purchase! If you're not completely satisfied, returns are accepted within 30 days of purchase. If 30 days have passed since your purchase, we can't offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Refunds apply to the product cost only!
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Shipping Returns
To return your product, you should mail your product to:
61279 East 265 Rd
Grove, Oklahoma - United States (US), 74344
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Refunds apply to the product cost only!
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Need help?
Contact us at zach@grandfloats.com for questions related to refunds and returns.