Refund and Returns Policy
Overview
We want you to love your purchase! If you're not completely satisfied, returns are accepted within 30 days of purchase. If 30 days have passed since your purchase, we can't offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Refunds apply to the product cost only!
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Shipping Returns
To return your product, you should mail your product to:
Grove, Oklahoma 74344
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Refunds apply to the product cost only!
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Need help?
Contact us at zach@grandfloats.com for questions related to refunds and returns.